Cancellation Policy
- If the instructor arrives to collect a pupil with no prior cancellation notification, the pupil will be charged the full rate
- If the pupil cancels twice (less than 24 hours prior to the arranged lesson) the pupil will be charged for the lesson on the second occasion and from then on
- The instructor will give as much notice as possible if a lesson has to be cancelled
If at any time a pupil is unhappy with the service provided, this can be discussed with the instructor and the remainder of any block payment will be returned to the pupil.