Cancellation Policy

  1. If the instructor arrives to collect a pupil with no prior cancellation notification, the pupil will be charged the full rate
  2. If the pupil cancels twice (less than 24 hours prior to the arranged lesson) the pupil will be charged for the lesson on the second occasion and from then on
  3. The instructor will give as much notice as possible if a lesson has to be cancelled

If at any time a pupil is unhappy with the service provided, this can be discussed with the instructor and the remainder of any block payment will be returned to the pupil.